FAQs
Frequently Asked Questions
Common Questions
Most Popular Questions
Yes. FlowBe is a Microsoft Certified Partner operating from Sharjah Research Technology and Innovation Park, serving clients across Dubai, Abu Dhabi and Sharjah. Our engineers hold current Microsoft certifications, and you are welcome to ask for our Microsoft Partner ID to verify our designations directly.
We cover Microsoft 365, Dynamics 365, Azure, Power Platform and Power BI, plus SharePoint, Teams and Microsoft security and compliance. That includes licensing, migration, deployment, security configuration and ongoing support, delivered as one engagement rather than separate contracts.
We work with businesses across the UAE, most often in Dubai, Abu Dhabi and Sharjah. Support is delivered remotely by a UAE-based team working Gulf Standard Time, and we attend on site where a deployment or installation genuinely requires it.
Licence pricing is set by Microsoft, so the per-user cost varies little between suppliers. What changes between quotes is what is bundled around the licence. We assess your current allocation first, and we will recommend a lower plan where the higher one is not justified.
Yes. We run a documented discovery, migrate a pilot group first, then complete the bulk move outside business hours with a final delta sync so nothing arriving during cutover is lost. Every migration includes a written rollback plan and a week of elevated support afterwards.
Yes. Support runs on written response times per severity level in Gulf Standard Time, with named engineers who know your environment. Monitoring and patch management are included as standard, because a provider that only reacts to tickets has no reason to reduce them.
In many cases yes. Microsoft operates cloud regions within the UAE, which allows data to remain resident in-country. This matters for regulated sectors and government-linked work, and we treat region selection as a deliberate architecture decision rather than accepting a default.
Book a free assessment. We review your current licensing, environment and security posture, then give you a written summary of what we found and what we recommend. That document is yours to keep, whether or not you decide to work with us.
Need More Help?
Cannot find what you are looking for? Our UAE team answers licensing, migration and support questions directly, with no obligation to buy anything.
Speak to our UAE team about Microsoft 365, Dynamics 365, Azure or licensing. We reply within four hours during business hours.
Existing client with a technical issue? Send us the details and our engineers will pick it up against your agreed response times.
Practical guides on Microsoft licensing, migration, security and Copilot, written for businesses operating in the UAE.